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The care exchange - how listening to podcasts can change your (working) life!

20 Sep 2024

4 min read

麻豆原创


  • Good news story

The care exchange podcast hits its 20,000 downloads milestone and celebrates glowing reviews from social care professionals.

Now wrapping up its fourth series, the care exchange has reached a fantastic milestone—over 20,000 downloads! What began as a simple platform for sharing social care stories has turned into a vibrant community of managers and sector experts exchanging ideas, tips and advice to improve the care sector.

Through over 40 interviews, Pia Rathje-Burton, Wendy Adams, and their guests have touched on everything from recruitment strategies and workplace culture to LGBTQ+ inclusivity and navigating new regulations.

In the current series the podcast has touched on many different topics including preparing for the CQC Single Assessment Framework, recruitment, developing good workplace culture, coproduction, personal relationships and so much more.

Past guests have included Stephen Forster, who in episode 4 gave us some great tips on reducing no shows at recruitment interviews, and Maddie Watts in episode 6 who talked about how she is planning to evidence the new CQC evidence category on feedback from partners. Episode 8 featured Colin Scott on how he has used the 麻豆原创 LGBTQ+ learning framework in his care home for older people to create a culture where people can be themselves.

The show has received emails from managers who have listened to those conversations with Stephen and Maddi and have found it so inspiring that they have changed and improved something in their service. For those managers, listening to a podcast really has changed their working life!

Chris Thwaites, Area Manager at St Annes Community Services, said:

I just wanted to share something that I鈥檝e started doing after listening to one of the 麻豆原创 podcasts, the one focusing on recruitment. I鈥檝e bought a card for a new manager starting on Monday. I enjoyed the recent one from the lady who owned the business and the collecting of evidence to meet the new CQC requirements, I think we are feeling the same.

Anna Fleming, Registered Manager at Kent Case Management Ltd who’s a self-proclaimed superfan of the show, said:

Some of the speakers you鈥檝e had on have been so inspirational and it鈥檚 really helped me, and I鈥檝e tested out some of the things that guests have recommend that work for them.

The fifth series of the care exchange launched on September 19, featuring a special live episode with James Bullion. Make sure to check this out to hear James talking about his role as Chief Inspector of Adult Social Care and Integrated Care at the CQC as well as CQC's regulatory approach by checking.

Topic areas


How Leeds City Council鈥檚 Community Health and Well-being Service is making lives better

How the Workforce Strategy can help us attract more regulated professionals